Shipping policy

Last updated: July 25, 2026

Shipping cost

Dalmivik provides Free Shipping to eligible addresses in the United States and supported international markets when the Free Shipping method appears at checkout. Mainland China and locations for which checkout displays no delivery method are not currently eligible for online delivery.

Order and delivery timeline

Order processing: 3-7 business days for order review, product confirmation, packing, and carrier handoff.

Parcel transit after carrier pickup: approximately 7-18 business days.

Estimated parcel total from order date: approximately 10-25 business days.

Oversized or freight delivery total from order date: approximately 25-55 business days.

These delivery windows are estimates only. Large fixtures, multiple cartons, production status, customs review, freight routing, carrier capacity, final-mile appointments, remote locations, building access, weather, and holidays can change the timeline. Contact support@dalmivik.com before ordering when an installation date is time-sensitive.

International orders

The countries and regions available for online delivery are determined by the address entered at checkout. Import duties, taxes, brokerage, or local handling charges may apply. When these charges are not collected at checkout, the recipient may be responsible for paying them to the carrier or local authority.

Tracking and appointments

Tracking or freight contact information is provided when available. Freight carriers may contact the recipient to arrange delivery. The customer is responsible for providing a reachable phone number and for coordinating any required building access, loading dock, elevator, parking, or delivery appointment.

Address accuracy and missed delivery

Enter a complete shipping address before placing the order. Documented carrier charges caused by an incorrect address, refused delivery, missed appointment, redelivery, storage, or return-to-sender event may be charged to the customer or deducted from an eligible refund.

Delivery inspection

Inspect every carton at delivery. Note visible carton damage with the carrier when possible. Photograph the cartons, shipping labels, packaging, full fixture, and affected area. Keep all packaging and contact Dalmivik within 5 calendar days after delivery.

Business information

Dalmivik Inc
2617 E Lincolnway Ste A-5
Cheyenne, WY 82001
United States

Email: support@dalmivik.com
Phone: 303-246-1508
Support hours: Monday-Friday, 9:00 AM-5:00 PM Pacific Time